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Project Goals
What do you hope to achieve with this game?
We want to help households use energy in a smarter way, lower costs, and reduce pressure on the electricity grid by cutting peaks.
What do I get out of it — and what do you get out of it?
You build new habits and save money.
We learn what works, so we can improve the game for everyone.
We learn what works, so we can improve the game for everyone.
Why does this project exist?
To make smart energy use practical and fun—powered by research and real-world results.
Do I have to pay to join?
The app is free.
Your “investment” is simply a bit of attention for the weekly challenges.
Your “investment” is simply a bit of attention for the weekly challenges.
Household Type
I don’t have gas but I do have a heating system—am I still eligible?
Yes. The game focuses on how and when you use energy, not only gas.
If you can track your usage or have a smart meter, you can join.
If you can track your usage or have a smart meter, you can join.
I want my home to be gas-free — what does that mean for my participation?
You still use electricity. The game helps you learn how to shift your use, reduce peaks and save costs.
Energy & Appliances
How does it work with a smart meter? I already have one at home.
Follow the instructions you receive after signing up.
The game app helps you connect your smart meter.
We translate your meter data into goals, tips, points and badges.
The game app helps you connect your smart meter.
We translate your meter data into goals, tips, points and badges.
Do I need to install anything else?
Only the app — and access to your smart meter data.
No extra hardware is needed.
No extra hardware is needed.
Tech & Log-In
How do I log in?
Via the login link sent to your email.
Lost it? Request a new link on the login page.
Lost it? Request a new link on the login page.
I cannot find the link to the app — what now?
Which devices are supported (iOS, Android, desktop)?
iOS and Android are fully supported.
Playing the Game
How do I make progress in the game?
By completing weekly challenges, shifting your energy use away from peak hours, and reaching your goals.
You earn points as you go.
You earn points as you go.
What if I miss a week or fall behind?
No problem. The challenges are flexible.
You can always continue; your points stay saved.
You can always continue; your points stay saved.
Is this only about my home?
No. The insights are useful in many situations: at home, a home office, student housing or shared spaces.
Data & Communication
What happens to my email address?
We use it only for account access and essential updates. We don’t sell your data—ever.
How do I unsubscribe or delete my account?
You can delete your account from Settings, or email
info@example.com and we’ll remove it for you.
How and when will I receive the FAQ?
This page is always up to date.
You’ll also get a quick-start FAQ in your welcome email.
You’ll also get a quick-start FAQ in your welcome email.